Hello!
I'm Joy — Product Manager and Content Designer,
Writer & Editor
"The right words at the right time can make a day or change a life."
I craft content and create products that entertain, inform, and motivate people to create the future they want to see. Combining my background in writing, psychology and coaching with my experience in tech and higher ed, I've written and designed content and products that have supported hundreds of thousands of students and job-seekers in defining their goals, overcoming obstacles, and turning their dreams into their reality.
Product Management
Discovery, roadmaps and delivery that turn user needs into shipped products.
Writing
Chatbot, web and long-form content with empathy at its core.
Editing
Sharp copy editing that turns research into a cohesive story.
Content Design
Thoughtful experiences that help people reach their goals.